Shipping

Shipping rates are calculated as a total for shipping from each Maker. For example if you order 3 products from 3 separate makers, your total shipping cost with be shipping from maker 1 + shipping from maker 2 + shipping from maker 3.

Orders are fulfilled by each Maker, our typical processing time is between 2-3 business days. For customizable products, please refer to the product description for processing time as some products may take up to 7 business days.

Our Makers decided what carrier they wish to use. The most common are Canada Post and Swiftpost

Returns and Exchanges

We would be more than happy to accept a return of any of our products, no questions asked, up to 14 days after you receive your order. To start a return, please contact us at marketplace@thenooks.ca with your order number and the product you wish to return.

Send a message

Email us at marketplace@thenooks.ca